Dear Client,

Please note the change of following products due to the US Christmas Holiday and New Year Holiday from December 24th to January 1st, 2021:

If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.

Dear Client,

Thank you for your attention and support to VT Markets, the latest business arrangements during the 2020 Christmas and New Year’s Day holidays as follow.

During the Christmas holidays (2020/12/24~2020/12/25) and New Year’s Day holidays (2021/01/01):
1. Account opening and depositing operations are proceeding normally. If the account opening information is complete, the review will be completed as soon as possible;
2. Due to the bank’s postponement of withdrawal services during holidays, clients can still submit withdrawal applications during this period, and the actual arrival time shall be subject to the bank’s operating time;
3. The online service time of customer service is 08:30-24:00. If you need help, you can leave a message, and we will reply as soon as possible after receipt;

Because it falls on the holidays, if there is any requirement for withdrawal, we suggest that you shall submit the application as early as possible or
applied after the holidays.

VT Markets wishes you have a happy holiday!

If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.

Dear Client,

Warmly reminds you that the component stocks in the stock index spot generate dividends. When dividends are distributed, VT Markets will make dividends and deductions for the clients who hold the trading products after the close of the day before the ex-dividend date.

Indices dividends will not be paid/charged as an inclusion along with the swap component. It will be executed separately through a balance statement directly to your trading account, the comment for which will be in the following format “Div & Product Name & Net Volume ” .

Please note the specific adjustments as follows:

If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.

Dear Client,

Warmly reminds you that the component stocks in the stock index spot generate dividends. When dividends are distributed, VT Markets will make dividends and deductions for the clients who hold the trading products after the close of the day before the ex-dividend date.

Indices dividends will not be paid/charged as an inclusion along with the swap component. It will be executed separately through a balance statement directly to your trading account, the comment for which will be in the following format “Div & Product Name & Net Volume ” .

Please note the specific adjustments as follows:

If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.

Dear Client,

New contracts will automatically rolled-over as follow.

Please note:
• The rollover will be automatic, and any existing open positions will remain open.
• Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
• To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
• Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.

Dear Client,

Warmly reminds you that the component stocks in the stock index spot generate dividends. When dividends are distributed, VT Markets will make dividends and deductions for the clients who hold the trading products after the close of the day before the ex-dividend date.

Indices dividends will not be paid/charged as an inclusion along with the swap component. It will be executed separately through a balance statement directly to your trading account, the comment for which will be in the following format “Div & Product Name & Net Volume ” .

Please note the specific adjustments as follows:

If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.

Dear Client,

As part of our commitment to providing the best reliability and service to our customers, we are planning an upgrade in our server on Nov 28th – 29th, 2020.

As a result, we will be conduct maintenance according to the schedule below.
Start date and time: 2020-11-28 13:00 GMT+2(Server time)
End date and time: 2020-11-29 08:00 GMT+2(Server time)

The impact can only make customers be unable to log in to the MT4 software temporarily, and that won’t affect any order which has been opened.

After the upgrade, clients can login to MT4 software using the server which is shown in the account activation mail.

No action is required by our customers. Your services will come back online at the end of the maintenance.

Thank you for your patience and understanding with regard to this important initiative.

If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.

Dear Client,
Warmly reminds you that the component stocks in the stock index spot generate dividends. When dividends are distributed, VT Markets will make dividends and deductions for the clients who hold the trading products after the close of the day before the ex-dividend date.

Indices dividends will not be paid/charged as an inclusion along with the swap component. It will be executed separately through a balance statement directly to your trading account, the comment for which will be in the following format “Div & Product Name & Net Volume ” .

Please note the specific adjustments as follows:

If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.

Dear Client,

Please note change of the following some products due to the US Thanksgiving Holiday from November 26th to November 27th 2020:

If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.

Dear Client,

For providing customers with a wealth of trading options, VT Markets will launch new US Share products Spotify (SPOT) on November 23, 2020 as shown in the table below.

If you have any questions, our team will be happy to answer your questions. Please mail to [email protected] or contact the service online.